Terms and Conditions

  • Kerala Taxi Dot Com shall not be liable for any delays or failure to provide services due to circumstances beyond our reasonable control, including but not limited to: – Government regulations or restrictions – Strikes, labour disputes, transportation disruptions (traffic, road closures, etc.),  unforeseen technical issues,  weather conditions and natural calamities.
  • By accessing and utilizing the information or services provided on this website, you are solely responsible for ensuring that the information or services meet your specific needs.
  • Driver shifts are scheduled from 8:00 AM to 7:00 PM, excluding the time required for arrivals and pickups.
  • Passengers who cause vomit stains on the seats or floor will be responsible for paying additional cleaning fees at the nearest service center.
  • During festive or peak seasons, such as Pooja, Diwali, Christmas holidays, and similar occasions, the standard rates do not apply.
  • In the event of any concerns or issues with our driver or service, please notify our representative immediately during the service. They are able to take action: address your concerns in real-time, take necessary corrective actions and ensure a high-quality service experience.
  • Accessing or exploiting this website (fraudulence, hacking and manipulation) without authorization is the criminal offence.
  • Any damage caused by passengers has to be paid additionally.
  • No smoking or alcohol consumption allowed inside vehicles
  • Passengers are expected to behave respectfully and follow safety guidelines.
  • All rates are quoted in INR (Indian Rupees).