Terms & Conditions
The terms that apply to enquiries and bookings
Last updated: 29 October 2026
Enquiries and confirmation
Submitting an enquiry or clicking WhatsApp is a request, not a confirmed booking. A trip is confirmed only when we or the assigned operator confirm it to you with the agreed vehicle, date and fare.
Fares and what's included
Published rates are indicative starting prices. Your confirmed quotation states the vehicle, included kilometres or hours, and charges for extra distance or time. Unless stated otherwise, tolls, parking, interstate permits and driver night allowance are extra.
Timing and waiting
Please be ready at the agreed pickup time. Waiting beyond the time allowed in your quotation may be charged. Delays caused by traffic, weather, road closures or events outside our control are not our liability.
Passenger conduct
Passenger and luggage numbers must not exceed the vehicle's legal capacity. Smoking, alcohol and illegal items are not allowed in vehicles. Drivers may refuse or end a trip for unsafe or abusive behaviour.
Vehicle substitution
If a booked vehicle becomes unavailable we may provide a similar or better vehicle, or offer a refund of any advance paid.
Liability
We take reasonable care in selecting operators and drivers. Please look after your own belongings. Our liability is limited to the amount paid for the affected trip, to the extent permitted by law.
Contact
Kerala.com Travel Division, Worldviewer Dot Com (India) Pvt. Ltd., G 66, Second Floor, Elders Forum Road, Panampilly Nagar, Kochi, Kerala 682036. Phone/WhatsApp +91 9388640364 · taxi@keralatravels.com
Call us or chat with us on WhatsApp — +91 9388640364
Get a free quoteOnline Taxi Booking Information & FAQs
What services does KeralaTaxi.com offer?
We offer a variety of taxi services in Kerala, including airport pick-up and drop-off, local sightseeing, intercity transfers, and multi-day tours.
What types of vehicles do you offer?
We offer a wide range of vehicles to suit your needs and group size, including sedans, SUVs, and coaches.
Is KeralaTaxi.com a licensed and accredited company?
Yes, KeralaTaxi.com is operated by Kerala.com Travel Division, which is an approved tour operator by the Department of Tourism, Government of Kerala.
How are your rates determined?
Our rates are transparent and affordable, with no hidden costs. The final price will depend on the distance, vehicle type, and duration of your trip.
Do you offer pre-designed tours or packages?
Yes, Kerala.com Travel Division, the parent company of KeralaTaxi.com, offers a variety of customized travel packages catering to different interests, such as adventure, culinary, cultural, and wellness tours.
Can I get help planning my itinerary?
Absolutely! Our team of travel experts at Kerala.com Travel Division can help you create a personalized itinerary based on your preferences and interests.
How can I book a taxi with KeralaTaxi.com?
You can book a taxi online through our website or by calling/WhatsApping us.
Can I book a taxi upon arrival at the airport?
Yes, you can book a taxi upon arrival at any of the Kerala airports we serve (Cochin, Calicut, Trivandrum, Kannur) However, it's highly recommended to book in advance to ensure availability.
Which airports in Kerala do you service?
We offer airport taxi services at all four major airports in Kerala: Cochin International Airport, Calicut International Airport (Kozhikode), Trivandrum International Airport, and Kannur International Airport.
What destinations can I travel to from the airport?
We can take you to any destination in Kerala, including popular tourist spots like Munnar, Thekkady, Kumarakom, Alleppey, Wayanad, Kovalam, Poovar, Varkala Beach, Kanyakumari, Jatayu Earth Center, Bekal Beach, and Kasargod.